Ninja Express, the delivery folks, just dropped a shiny new loyalty program. They’re all about showing some love to their customers, especially those rockin’ the micro, small, and medium-sized enterprises (UKM) scene. They’re calling it “Ninja Point Reward,” and it’s all about letting you swap those reward points for some digital DANA cash.
You know, loyalty programs have been getting a lot of attention these days. Like, in a survey back in 2019, a whopping 92% of customers were like, “Yup, these loyalty things totally influence what we buy.” So, brands are racing to the party to get in on the action. But, let’s be real, not all loyalty programs really hit the spot for customers.
Ninja Express, Loyalty Program for UKM
Ninja Express is rolling out this loyalty thing, right? It’s all about giving a shoutout to those UKM business folks who rely on their delivery services. It’s not your usual points system; they’re throwing in some cool extras. Think support from Key Opinion Leaders (KOLs) and a hand with photo and video stuff. Plus, they’re even offering special classes to help out UKM entrepreneurs with their business game.
And guess what? Andi Djoewarsa, the big shot Chief Marketing Officer (CMO) at Ninja Xpress, made it clear they’re all in on making these loyalty programs just right for the shippers using Ninja Xpress. They’re not messing around – it’s about meeting the needs of the people relying on their services.
“According to our internal data, over 60% of Ninja Xpress shippers have expressed a need for customer loyalty facilities that allow them to redeem their points into digital balances that can be transferred to their respective accounts,” Andi said.
Thanks to these reward points, shippers no longer need to worry about admin fees when redeeming their accumulated points. Over 200 shippers per month have already participated in this point redemption program. Shippers earn points based on the number of packages they send.
With the introduction of a customer loyalty program in the form of point rewards, customers can use their redeemed points to enhance the quality of their services and expand their businesses.
Claiming Ninja Point Rewards
As many items as possible through Ninja Xpress is all a customer has to do to get Ninja Point Rewards. The Ninja Xpress team will then get in touch with the shipper to help with the registering process.
When companies work together with Ninja Xpress, they can get two benefits. For starters, they know that shipping services will be on time. Second, they can use the tempting benefits that are available to help their businesses grow and succeed.
Wrapping It Up
The Ninja Point Reward programme is an example of Ninja Express dedication to its UKM clients. Ninja Express’s goal is to make the delivery service and UKM business owners mutually beneficial by offering a customised loyalty program with exclusive benefits and the ease of redeeming points.
Ninja Express loyalty programme will make a difference in the world of UKM by helping shippers maintain service quality and grow their businesses via the use of interesting rewards.